Water bills

Why is Thames Water so eager for me to switch to a water meter?

I wondered whether staff get a bonus for getting people to convert but I’m not keen after a trial some years ago

Zoe Wood

06, Feb, 2023 @7:00 AM

Households in England and Wales face biggest water bills rise in decades

Consumer groups say 7.5% increase could be ‘tipping point’ for customers already struggling to pay

Jess Clark

02, Feb, 2023 @12:01 AM

Baths are pricier than ever – but they’re a luxury I can’t live without | Laura Barton

Britons are turning to showers as the cost of living crisis bites. But can you put a price on the soul-restoring magic of a soak? asks writer and broadcaster Laura Barton

Laura Barton

11, Jan, 2023 @4:00 PM

Pay in cash – and haggle hard: 15 ways to save money this winter

There are no easy answers to the cost of living crisis. But if you haven’t checked your benefits or changed your lightbulbs, it might still be possible to make life a little more tolerable

Patrick Collinson

09, Jan, 2023 @3:34 PM

Thousands in south-east England face Christmas without running water

Locals forced to rely on emergency bottled water as pipes leak and burst after recent rapid thaw

Matthew Weaver

21, Dec, 2022 @6:30 PM

Thames Water bills woman, 98, for enough water to make 1m cups of tea

Estelle Mendoza, who is on end-of-life care, saw her direct debit rise from £33 to £215 a month

Justin Stoneman and Jon Ungoed-Thomas

09, Oct, 2022 @10:00 AM

Water companies forced to cut £150m from customers’ bills

Thames, Southern and nine other firms penalised after missing targets on pollution

Jasper Jolly

03, Oct, 2022 @7:15 AM

I can’t get a crucial letter from the DWP to help my brother

To claim a discount from Yorkshire Water I need details of his benefits with his address on it

Zoe Wood

13, Sep, 2022 @6:00 AM

It’s no wonder I couldn’t see a GP: limiting access to services is the point | Kenan Malik

The aim of the postwar state was to secure key social goals. Now it rations what we get

Kenan Malik

04, Sep, 2022 @6:30 AM

England’s highly paid water bosses rake it in from lucrative second jobs

As sewage is discharged into the UK’s seas and targets are missed, company chiefs use their time on other roles

Jon Ungoed-Thomas

21, Aug, 2022 @11:00 AM

Raising a stink about sewage in our rivers | Letters

Letters: Jon Scales on the legal ramifications of dumping sewage in rivers, and John Pedersen on the benefits of compost toilets

Letters

15, Aug, 2022 @4:21 PM

A tip to clean clothes that will not wash | Letter

Letter: Handwashing is good in theory, but it does not save as much water as you might think, writes Marian Whittaker