Consumer affairs

Kerbside scheme to cut electronic waste could be launched in UK
Government consulting on scheme that would increase obligation on retailers to take back broken items
Sarah Butler
26, Feb, 2021 @7:01 AM

'Just another type of debt': Australia's struggle to regulate buy now, pay later firms
The sector has exploded and debt is soaring. While Asic lacks the power to follow the UK on regulatory action, consumer groups want it subjected to the same laws as other credit
Ben Butler and Nino Bucci
25, Feb, 2021 @4:30 PM

Our 11-year-old daughter ran up a £2,400 Roblox gaming bill
My wife was in hospital and couldn’t monitor her spending on in-app purchases
Anna Tims
25, Feb, 2021 @10:25 AM

Commons defeat leaves flat owners facing huge bills to fix cladding
Amendment to fire safety bill could have spared leaseholders costs of up to £100,000 to make their homes safe
Robert Booth Social affairs correspondent
24, Feb, 2021 @6:54 PM

How could my credit rating slump after a house move?
Before changing address I was rated ‘excellent’ by Equifax
Anna Tims
24, Feb, 2021 @7:00 AM

BAME Britons more likely to face higher living costs, study finds
Disabled people also among key groups more likely to face ‘poverty premium’ that increases cost of essential services
Kevin Rawlinson
23, Feb, 2021 @12:01 AM

Deadly salmonella outbreak in UK linked to chicken products
480 cases have been recorded, including at least one death, since January last year
Matthew Weaver
22, Feb, 2021 @1:58 PM

Utility Point owes me £200 but just won't give it back
I had overpaid on my energy account and when I closed it was in credit
Miles Brignall
22, Feb, 2021 @7:00 AM

Melissa Caddick's family lose living allowance as alleged fraudster's funds dwindle
Caddick’s husband and son will lose their weekly allowance of $1,700
Nino Bucci
22, Feb, 2021 @12:49 AM

Banks are back with handouts to lure in new customers
If you are tempted to switch accounts for the promise of free money or wine, weigh up the costs
Shane Hickey
21, Feb, 2021 @9:15 AM

'I was told it was as safe as houses': savers owed thousands as firm fails
Britons are out of pocket despite being told they would get double-digit returns from German company
Julia Kollewe
20, Feb, 2021 @12:00 PM

'I have sleepless nights': £6,000 bill for less than a week in student halls
University rejects appeals of 19-year-old who quit course after six days because of Covid fears
Donna Ferguson
20, Feb, 2021 @10:00 AM
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