Consumer affairs

Article image
iPhone 15: users of Pro and Pro Max models complain of overheating issues
Some customers claim titanium frame of more expensive models becomes ‘so hot it’s too hot to hold’

Dan Milmo

29, Sep, 2023 @3:34 PM

Article image
Severn Trent customer water bills to rise by almost 37% by end of decade
Firm raises £1bn in investment – half from Qatar’s sovereign wealth fund – to improve network over five years

Mark Sweney

29, Sep, 2023 @8:38 AM

Article image
Energy bills: don’t break promise on social tariff, Sunak urged
Martin Lewis and Citizens Advice among those telling PM poorer Britons must get help, as industry source calls idea ‘unworkable’

Jillian Ambrose Energy correspondent

28, Sep, 2023 @11:01 PM

Article image
Will ditching inheritance tax make British society a fairer place? | Letters
Letters: Richard Cooper, Miles Dean, Mike Holland and Timothy A Millea on the merits or otherwise of IHT

28, Sep, 2023 @3:35 PM

Article image
Up to tenth of Amazon shoppers in Great Britain ‘bribed’ by sellers to offer good review, poll finds
Which? survey suggests ‘unscrupulous’ sellers bombard customers with incentives

Rupert Jones

28, Sep, 2023 @6:00 AM

Article image
National Grid says blackouts less likely this winter
Higher gas storage levels in Europe help leave Great Britain in stronger position, says operator

Alex Lawson

27, Sep, 2023 @11:01 PM

Article image
Santander wanted my bedbound father to visit his branch on a trolley
After his account was frozen, the bank would not accept anything except an in-person visit for an identity check

Anna Tims

27, Sep, 2023 @7:30 AM

Article image
Co-operative Bank seems to have lost £2,500 I sent abroad
It was to fund a language laboratory but when the money didn’t arrive we knew there was a problem

Miles Brignall

25, Sep, 2023 @6:00 AM

Article image
Water companies ‘need single social tariff in England and Wales’
Consumer body says vulnerable households face ‘postcode lottery’, with each firm setting its own tariff

Alex Lawson

24, Sep, 2023 @5:00 PM

Article image
‘It feels unfair’: the UK childminders being refused permission to start businesses
Dreams are being scuppered by local authorities despite there being a childcare shortage

Sarah Marsh

23, Sep, 2023 @8:00 AM

Article image
Britons’ energy bills are falling – so why are standing charges soaring?
In the cost of living crisis, more people – from campaigners to energy bosses – are starting to question suppliers’ fees

Zoe Wood

23, Sep, 2023 @6:00 AM

Article image
Holiday Autos scuppered my airport car hire: it’s time for a refund
It failed to pass on my flight number, so Hertz’s office had closed – and I had to rent the last car on a competitor’s lot

Anna Tims

21, Sep, 2023 @7:30 AM

1 / 1,642 pages