Consumer affairs

Article image
Kerbside scheme to cut electronic waste could be launched in UK
Government consulting on scheme that would increase obligation on retailers to take back broken items

Sarah Butler

26, Feb, 2021 @7:01 AM

Article image
'Just another type of debt': Australia's struggle to regulate buy now, pay later firms
The sector has exploded and debt is soaring. While Asic lacks the power to follow the UK on regulatory action, consumer groups want it subjected to the same laws as other credit

Ben Butler and Nino Bucci

25, Feb, 2021 @4:30 PM

Article image
Our 11-year-old daughter ran up a £2,400 Roblox gaming bill
My wife was in hospital and couldn’t monitor her spending on in-app purchases

Anna Tims

25, Feb, 2021 @10:25 AM

Article image
Commons defeat leaves flat owners facing huge bills to fix cladding
Amendment to fire safety bill could have spared leaseholders costs of up to £100,000 to make their homes safe

Robert Booth Social affairs correspondent

24, Feb, 2021 @6:54 PM

Article image
How could my credit rating slump after a house move?
Before changing address I was rated ‘excellent’ by Equifax

Anna Tims

24, Feb, 2021 @7:00 AM

Article image
BAME Britons more likely to face higher living costs, study finds
Disabled people also among key groups more likely to face ‘poverty premium’ that increases cost of essential services

Kevin Rawlinson

23, Feb, 2021 @12:01 AM

Article image
Deadly salmonella outbreak in UK linked to chicken products
480 cases have been recorded, including at least one death, since January last year

Matthew Weaver

22, Feb, 2021 @1:58 PM

Article image
Utility Point owes me £200 but just won't give it back
I had overpaid on my energy account and when I closed it was in credit

Miles Brignall

22, Feb, 2021 @7:00 AM

Article image
Melissa Caddick's family lose living allowance as alleged fraudster's funds dwindle
Caddick’s husband and son will lose their weekly allowance of $1,700

Nino Bucci

22, Feb, 2021 @12:49 AM

Article image
Banks are back with handouts to lure in new customers
If you are tempted to switch accounts for the promise of free money or wine, weigh up the costs

Shane Hickey

21, Feb, 2021 @9:15 AM

Article image
'I was told it was as safe as houses': savers owed thousands as firm fails
Britons are out of pocket despite being told they would get double-digit returns from German company

Julia Kollewe

20, Feb, 2021 @12:00 PM

Article image
'I have sleepless nights': £6,000 bill for less than a week in student halls
University rejects appeals of 19-year-old who quit course after six days because of Covid fears

Donna Ferguson

20, Feb, 2021 @10:00 AM

1 / 1,435 pages