Consumer affairs

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Travel tech: the best gadgets to pack on your holiday this summer
Technology can help make your trip more fun. Here’s a guide to the most useful gear

Samuel Gibbs Consumer technology editor

15, May, 2021 @12:00 PM

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Covid tests for travel: how to get a green light for takeoff
As the window to foreign travel begins to open, we offer a guide to the complex rules and options

Rupert Jones

15, May, 2021 @10:00 AM

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Booking a holiday outside the UK? Here’s what you need to know
British travellers face challenges this year not only from the Covid crisis, but also the effects of Brexit. Here’s the lowdown

Miles Brignall

15, May, 2021 @6:00 AM

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Online safety bill ‘will fail to protect millions from cloned websites and ad scams’
Finance experts fear loophole because of UK government’s focus on user-generated content

Hilary Osborne

15, May, 2021 @6:00 AM

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Converting shops to flats ‘could lead to low-quality homes’
Adapting commercial property will create new homes, but campaigners voice concerns over privacy

Rupert Jones

15, May, 2021 @6:00 AM

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Consumer groups welcome move to ensure finance firms put customers first
Mortgages, pensions, investments and loans must have duty to customer, says UK’s financial watchdog

Shane Hickey

14, May, 2021 @4:39 PM

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NatWest lets customers set own limit for online transfers
Default limit will be cut to £5,000 a day in attempt to stop pandemic-fuelled rise in payment scams

Hilary Osborne

13, May, 2021 @4:53 PM

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UK holiday company stops taking summer bookings over ‘green list’ uncertainty
On The Beach says Covid system does not give enough confidence beyond a three-week window

Jasper Jolly and Hilary Osborne

13, May, 2021 @8:45 AM

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We got into a debt nightmare after switch to Together Energy
It hit us with a huge demand and we daren’t turn on the heating

Anna Tims

13, May, 2021 @6:00 AM

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Telstra fined $50m for exploiting Indigenous mobile phone plan customers
Telco’s sales staff signed up 108 people, many from remote communities, while manipulating credit assessments and failing to explain full costs

Josh Taylor

13, May, 2021 @3:48 AM

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‘Buy now, pay later services’ are helping to create a new generation of debtors | Kitty Drake
Easy payment schemes such as Klarna make accruing debt from online shopping seem like a form of self-care, says London-based writer Kitty Drake

Kitty Drake

12, May, 2021 @7:00 AM

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Someone has hijacked my Amazon account but I can’t get into it
It seems rogue sellers have used it to generate fake reviews

Anna Tims

12, May, 2021 @6:00 AM

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