Household bills

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UK energy supplier customer service plunges to new low, survey finds
As complaints soar Citizens Advice names Utilita and Ovo Energy worst performers, with EDF ranked best

Alex Lawson Energy correspondent

01, Jul, 2022 @5:00 AM

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Fuel-poor homes face taking £250 energy hit due to poor insulation
Better insulation would save large sums for millions struggling with the cost of living, finds LGA report

Fiona Harvey Environment correspondent

30, Jun, 2022 @11:01 PM

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UK firms tell Rishi Sunak: time running out to save UK plc from perfect storm
Chancellor urgently needs to support companies facing rising energy prices, chronic staff shortages and supply chain issues

Richard Partington Economics correspondent

30, Jun, 2022 @11:41 AM

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Energy bills will not rise on back of £20bn electricity upgrade, says Ofgem
Plan for Great Britain’s regional networks includes improving supply resilience in extreme weather

Alex Lawson Energy correspondent

29, Jun, 2022 @7:29 AM

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Low-income households in UK living in ‘year of financial fear’ says charity
More than 2m households already going without ‘heating or eating’ says Joseph Rowntree Foundation

Patrick Butler

29, Jun, 2022 @5:00 AM

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The water regulator finally wakes up to the stench of the sewage scandal
With half the sector now in its sights Ofwat is right to start talking tough

Nils Pratley

28, Jun, 2022 @6:21 PM

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Firms are driving up inflation - why doesn't Johnson talk to them about restraint? | Carys Roberts
The government expects workers to shoulder the burden – while price spikes mean huge windfalls for some companies, says Carys Roberts of the IPPR

Carys Roberts

28, Jun, 2022 @5:00 AM

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National Grid will pay households to shift electricity use to avoid blackouts
Scheme encourages customers with smart meters to use less energy at peak times and reduce carbon emissions

Alex Lawson Energy correspondent

27, Jun, 2022 @3:36 PM

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Campaign calls for 1m UK consumers to stop paying energy bills
Anonymous activists behind Don’t Pay hope cancelling direct debits will have impact akin to poll tax protests

Alex Lawson Energy correspondent

24, Jun, 2022 @2:24 PM

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Tough summer ahead for retailers as UK consumer confidence hits rock bottom
Analysis: Shoppers will be counting their pennies, with inflation predicted to hit 11%

Larry Elliott Economics editor

24, Jun, 2022 @11:23 AM

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Scammers are targeting customers of collapsed energy suppliers, study shows
Looking to exploit the cost of living crisis, fraudsters are posing as debt collectors acting on behalf of victims

Alex Lawson Energy correspondent

23, Jun, 2022 @11:01 PM

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The Guardian view on privatisation: the god that failed | Editorial
Editorial: We were told privatisation would mean great services, savings for the government and an investment boom. It was a lie


22, Jun, 2022 @5:46 PM

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