Utilities

Article image
Why is Thames Water so eager for me to switch to a water meter?
I wondered whether staff get a bonus for getting people to convert but I’m not keen after a trial some years ago

Zoe Wood

06, Feb, 2023 @7:00 AM

Article image
Grant Shapps ‘sitting on hands’ amid prepayment meter scandal, says Labour
Ed Miliband says business secretary refused to act while 30,000 people were forced onto more expensive tariffs in January

Alex Lawson Energy correspondent

05, Feb, 2023 @8:00 PM

Article image
Billionaire investor Křetínský and trader Vitol eye fortune in British power plant subsidies
Exclusive: Looming auction to earmark £1.5bn to put power generators on standby and keep the lights on

Alex Lawson Energy correspondent

05, Feb, 2023 @4:00 PM

Article image
‘This is bullying’: How much of your money are gas suppliers holding?
Revelations that suppliers have been stockpiling credit amid soaring bills have sparked fears customers are being taken advantage of

Alex Lawson Energy correspondent

03, Feb, 2023 @1:43 PM

Article image
Ofgem warns suppliers over forcible installation of prepayment meters
Directive comes as energy minister expresses ‘horror’ at claims British Gas contractor allegedly broke into vulnerable customers’ homes

Peter Walker, Heather Stewart and Alex Lawson

02, Feb, 2023 @10:15 PM

Article image
Energy bailiffs for the poorest, huge profits for the richest: this is Britain in 2023 | Gaby Hinsliff
The British Gas scandal about vulnerable people being forced on to prepayment meters is just the latest cruelty in this crisis, says Guardian columnist Gaby Hinsliff

Gaby Hinsliff

02, Feb, 2023 @5:27 PM

Article image
Energy regulator launches British Gas investigation over prepayment meters
Debt collectors allegedly broke into homes to fit meters despite signs of children and vulnerable people living there

Alex Lawson Energy correspondent

02, Feb, 2023 @10:28 AM

Article image
Households in England and Wales face biggest water bills rise in decades
Consumer groups say 7.5% increase could be ‘tipping point’ for customers already struggling to pay

Jess Clark

02, Feb, 2023 @12:01 AM

Article image
British Gas halts use of warrants to force people on to prepayment meters
Move follows allegations that third-party agents ignored vulnerabilities of customers and broke in to install equipment

Alex Lawson Energy correspondent

01, Feb, 2023 @7:13 PM

Article image
Water firms to lose public funds unless they pledge to stop UK sewage spills
Government accepts Liberal Democrat amendment to UK infrastructure bank bill

Helena Horton Environment reporter

01, Feb, 2023 @6:50 PM

Article image
Octopus says it chose to ditch profit to keep energy bills down
Potential £9m profit dropped for £150m investment to shield consumers from price increases, says supplier

Alex Lawson Energy correspondent

01, Feb, 2023 @11:11 AM

Article image
Ofgem considers subsidy to level energy costs for prepayment and direct debit customers
Regulator defends suppliers who have forced people on to meters

Alex Lawson Energy correspondent

31, Jan, 2023 @4:13 PM

1 / 229 pages