Utilities
Why is Thames Water so eager for me to switch to a water meter?
I wondered whether staff get a bonus for getting people to convert but I’m not keen after a trial some years ago
Zoe Wood
06, Feb, 2023 @7:00 AM
Grant Shapps ‘sitting on hands’ amid prepayment meter scandal, says Labour
Ed Miliband says business secretary refused to act while 30,000 people were forced onto more expensive tariffs in January
Alex Lawson Energy correspondent
05, Feb, 2023 @8:00 PM
Billionaire investor Křetínský and trader Vitol eye fortune in British power plant subsidies
Exclusive: Looming auction to earmark £1.5bn to put power generators on standby and keep the lights on
Alex Lawson Energy correspondent
05, Feb, 2023 @4:00 PM
‘This is bullying’: How much of your money are gas suppliers holding?
Revelations that suppliers have been stockpiling credit amid soaring bills have sparked fears customers are being taken advantage of
Alex Lawson Energy correspondent
03, Feb, 2023 @1:43 PM
Ofgem warns suppliers over forcible installation of prepayment meters
Directive comes as energy minister expresses ‘horror’ at claims British Gas contractor allegedly broke into vulnerable customers’ homes
Peter Walker, Heather Stewart and Alex Lawson
02, Feb, 2023 @10:15 PM
Energy bailiffs for the poorest, huge profits for the richest: this is Britain in 2023 | Gaby Hinsliff
The British Gas scandal about vulnerable people being forced on to prepayment meters is just the latest cruelty in this crisis, says Guardian columnist Gaby Hinsliff
Gaby Hinsliff
02, Feb, 2023 @5:27 PM
Energy regulator launches British Gas investigation over prepayment meters
Debt collectors allegedly broke into homes to fit meters despite signs of children and vulnerable people living there
Alex Lawson Energy correspondent
02, Feb, 2023 @10:28 AM
Households in England and Wales face biggest water bills rise in decades
Consumer groups say 7.5% increase could be ‘tipping point’ for customers already struggling to pay
Jess Clark
02, Feb, 2023 @12:01 AM
British Gas halts use of warrants to force people on to prepayment meters
Move follows allegations that third-party agents ignored vulnerabilities of customers and broke in to install equipment
Alex Lawson Energy correspondent
01, Feb, 2023 @7:13 PM
Water firms to lose public funds unless they pledge to stop UK sewage spills
Government accepts Liberal Democrat amendment to UK infrastructure bank bill
Helena Horton Environment reporter
01, Feb, 2023 @6:50 PM
Octopus says it chose to ditch profit to keep energy bills down
Potential £9m profit dropped for £150m investment to shield consumers from price increases, says supplier
Alex Lawson Energy correspondent
01, Feb, 2023 @11:11 AM
Ofgem considers subsidy to level energy costs for prepayment and direct debit customers
Regulator defends suppliers who have forced people on to meters
Alex Lawson Energy correspondent
31, Jan, 2023 @4:13 PM
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