Broadband

Stop UK mobile and broadband firms ‘lining their pockets’, urge consumer experts
Companies facing backlash amid warning of mid-contract price rises up to 17% during cost of living crisis
Jon Ungoed-Thomas and Miranda Bryant
05, Feb, 2023 @6:00 AM

Shell puts 2,000 UK jobs at risk with review of Shell Energy retail division
Company weighing options including exit from domestic energy and broadband sectors in UK, Netherlands and Germany
Alex Lawson Energy correspondent
26, Jan, 2023 @5:19 PM

UK telecoms firms urged to let customers leave before record price rise
Which? calls on firms to let customers break contracts penalty-free ahead of expected 14% rise in April
Miles Brignall
26, Jan, 2023 @6:00 AM

Millions of UK mobile and broadband users face 14% bill rises from April
BT, EE, TalkTalk, Three and Vodafone among suppliers allowed to increase monthly charges
Miles Brignall
19, Jan, 2023 @12:17 PM

Pay in cash – and haggle hard: 15 ways to save money this winter
There are no easy answers to the cost of living crisis. But if you haven’t checked your benefits or changed your lightbulbs, it might still be possible to make life a little more tolerable
Patrick Collinson
09, Jan, 2023 @3:34 PM

TV and movie streaming: how UK viewers can save
How to cut costs on viewing services such as Netflix, Disney+ and Amazon Prime Video
Sandra Haurant
19, Dec, 2022 @7:00 AM

Labour calls for crackdown on rip-off UK Christmas broadband and mobile ads
Watchdog must stop misleading ads locking consumers into deals up to £240 more than thought, says opposition party
Mark Sweney
04, Dec, 2022 @4:52 PM

Telecoms firms investigated for failing to warn UK customers of price rises
Ofcom inquiry follows complaints over lack of information on annual mid-contract price rises
Mark Sweney
01, Dec, 2022 @12:17 PM

Getting BT’s fibre broadband means a long wait
A month-long wait has turned into five for an elderly couple who rely on the internet
Anna Tims
01, Dec, 2022 @7:00 AM

Left in isolation: how the online revolution failed our elderly people
As day-to-day services increasingly move to the internet, older and vulnerable people are cut off
Anna Tims
31, Oct, 2022 @9:00 AM

Broadband social tariffs can save you up to £200 a year
Few of those eligible for deals aimed at people on benefits use them as they are not well publicised
Laura Whateley
29, Oct, 2022 @6:00 AM

Broadband customers face up to 14% hike in bills, warns Which?
BT customers face £113 rise as providers such as EE and TalkTalk prepare controversial ‘inflation-plus’ mechanism
Mark Sweney
14, Oct, 2022 @11:01 PM
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