‘Listen as well as talk – and try not to interrupt’: how to be a better friend

For many, keeping in touch with people we love has been harder this past year. But it’s not too late to rekindle friendships, or find new ones

Friends are the family you choose. Kindred spirits, your tribe. I learned this, aged 14, when I was hit by the sudden realisation, while sorting laundry, that I’d never get the relationship I craved with a sibling who was chalk to my cheese. I decided to redirect that energy into friends. I didn’t realise, as I folded those pants, what a positive shift I was making: friends not only shield you from so much of life’s shrapnel, but share, and even augment, the joy.

The past year has challenged all of that. Although on the whole people seem to be friendlier to each other, opportunities for making new friends have been scarce. For those who are tech-averse or prefer to do things side by side with people, keeping friendships going has been doubly difficult.

“The lack of structure makes it easy to let people slip out of our thinking,” says psychotherapist Noel Bell. “When we see people at work, or at the gym, we have that spontaneous interaction with them.” We don’t get that in lockdown. For those comfortable with technology, Bell suggests having virtual hangouts or joining an online class together (a friend has one where they sit and make things on Zoom, and talk only occasionally). Alternatively, sending a handwritten letter, or just “making concrete plans to do things together in the future”, can really help; doing the latter lets people know that you’re thinking of them, even if you can’t see them now – and we all need something to look forward to.

I don’t like video calls; instead, I speak, text or email. With my headset on, I can carry out a mindless activity – ironing or baking – while I chat to old school friends, almost as if they’re with me in person. With other friends, I’ve taken to sending a letter (using lined paper to stop my writing looking like a cardiograph readout) or little things by post – usually chocolate. With friends farther afield, where the temptation is to feel you’ve been out of touch for so long that you owe them an essay, we have implemented a “200 words or under” email catchup, which is all you need to start again.

If you’ve let some friendships slip and want to rekindle them, start with a gentle re-entry. You want an inquiry that doesn’t put the onus on them to fill in the gaps but steps gingerly. They might have had a difficult year and you don’t want to bounce in. If texting/emailing, go for something like: “Sorry I’ve not been in touch, no reflection on how often I’ve thought of you, be great to chat soon, is everything OK with you?” You can go into more detail about yourself if you write a letter, but be mindful that they might have suffered loss. Personally, I would not call as a first resort after a long period of silence – it puts that person on the spot. But if that’s the only way you communicated, then remember to ask if this is a good time for them to talk before launching in. How they respond may tell you a lot about where they’re at with you.

However you meet up, there are some evergreen rules for making and keeping friends. “Don’t be an energy zapper,” Bell advises. “Be an energy enhancer.” Especially now, it’s easy to go into a spiral of moaning. It’s precisely because so many of us can find something to complain about that it’s best kept to a minimum. This doesn’t mean you have to be happy-clappy, but good friendship can be as much about what you leave out as what you give.

Bell recommends you aim for “a healthy flow of give and take. Listen as well as talk, and try not to interrupt. Make a point of asking people how they are, and listen to their answer.” But no one likes someone who is stuck on transmit; if all you do is listen, you’ll end every conversation feeling exhausted – and wondering what’s in it for you.

One of the reasons friendships stall or never blossom is that it’s easy to think no one will want to hear from you. “Try to silence your inner critic,” Bell says; you may think you’re not interesting or funny enough, but 99% of the time people are more concerned with how they came across than how you did –they have their own inner critic, too.

I have never let rejection put me off making friends: most people want to be liked, so be brave. If they don’t reciprocate, that isn’t an indication of how all future friendships will go, just that one. I don’t find it hard to remember, say, birthdays or when people are getting test results (at last, something I am blessed with!); but if you do, write things in your diary and get in contact then. Such connections consolidate friendships because they make it personal: you’ve seen that person, you’ve listened, you know what’s happening in their life.

While friendship ebbs and flows, it should never become so one-sided that you feel used. If you feel as if you’ve given blood after you’ve put the phone down to someone, or they never answer your calls, expect you always to initiate or – my personal favourite – buoy up their own poor self-esteem by trying to erode yours, it’s time to rethink. I call these my portcullis moments. Crap friendships are worse than none: few things make you feel more lonely and wretched. So redirect your energy to those friendships that make you feel good.

Contributor

Annalisa Barbieri

The GuardianTramp

Related Content

Article image
My lockdown meltdown drove me to try therapy – did it help?
When my Spice Girls-related coping mechanism stopped working, a friend suggested cognitive behavioural therapy

Joe Stone

09, Jan, 2021 @1:00 PM

Article image
I teach a course on happiness at Yale: this is how to make the most of your resolutions
Forget tough love. Adopting a positive mindset and being kind to yourself is a more effective way to make a change

Dr Laurie Santos

08, Jan, 2021 @2:00 PM

Article image
I like the sound of my own voice – but does that make me a narcissist?
Millennials are said to be more narcissistic than any other cohort of society. A self-confessed self-obsessive works out whether that’s a problem

Amelia Abraham

30, May, 2020 @6:00 AM

Article image
‘Since March, we have spoken every day’: how a call to California got me through lockdown
I have no connection to the town where I live. Instead my friends have become the place I call home

Laura Barton

05, Feb, 2021 @3:00 PM

Article image
Can you hack yourself happy? Five DIY health crazes put to the test
From cold baths to burning sage, there’s a self-improvement hack for everything. But do they work?

Coco Khan

09, Jan, 2021 @8:00 AM

Article image
The secret to happiness? Get better at feeling sad
We’re conditioned to avoid negative emotions, but those feelings have a function – even crying can be soothing

Helen Russell

09, Jan, 2021 @12:00 PM

Article image
‘I deserve a glass’ – and four other lies you should stop telling yourself about drinking
As stress rises, so does our alcohol consumption. Here’s how to change your relationship with drink for good

Rosamund Dean

08, Jan, 2021 @5:00 PM

Article image
How to dress yourself happy, one feelgood outfit at a time
Clothes can boost confidence or bring comfort – follow our dopamine dress code to add a little joy to your day

Jess Cartner-Morley

09, Jan, 2021 @2:00 PM

Article image
10 houseplants to make you happier at home
For gorgeous scent or show-stopping blooms, these plants are guaranteed to brighten your space and your mood

Jane Perrone

09, Jan, 2021 @11:00 AM

Article image
The big sniff: why changing the smell of the room you’re in could boost your mood
Introducing a pleasant ambient fragrance is one of the most effective ways to enhance wellbeing

Charles Spence

09, Jan, 2021 @7:30 AM