Security fears over flood alert

Following lapses in data security, there may be nervousness about allowing the Environment Agency access to telephone numbers to alert people about flood danger

Environment officials are asking for access to thousands of ex-directory phone numbers so that they can alert people when their homes are in danger of being flooded.

However, following lapses in data security, with the government criticised over missing computer disks containing details on millions of child benefit claimants, there may be nervousness about allowing the Environment Agency access to numbers.

Nearly half of households with a landline in the UK now have an ex-directory number. The government's information commissioner, Richard Thomas, will make the decision whether to allow the agency, which is overseeing the UK's floods strategy, the right to have them.

Baroness Young, the agency's chief executive, said: 'Being able to communicate with people fast is really important when it comes to flooding. It may be serious enough to be talking about evacuation. Flash flooding can happen very quickly.'

More than 55,000 homes and businesses flooded last summer in the worst deluges since 1766. They caused huge disruption in Yorkshire, Gloucestershire and Herefordshire, with transport links, schools, power and water supplies hit. Thousands were left without drinking water and £3bn of damage was done.

No early-warning system was available for 35,000 homes. Although the agency has a flood warnings system, only 41 per cent of those eligible to receive the free service, because they live in an area with a high risk of flooding, have signed up for it.

A review into last summer's floods, carried out by Sir Michael Pitt, recommended that there had to be a better system for delivering flood warnings, despite the extra costs.

He called on the government to grant the Environment Agency access to its full electoral roll, including phone numbers.

Contributor

Jo Revill

The GuardianTramp

Related Content

Article image
Flood defence spending 'faces 27% cut'
Anger after Environment Agency chairman Lord Smith reveals defence projects will be hit

Damian Carrington

21, Nov, 2010 @12:01 AM

Article image
Fears grow over danger of flooding around the UK as inquiry is shelved
Experts warn that time is running out to prevent similar devastation caused by last year’s floods as National Flood Resilience Review is delayed

Robin McKie Science editor

30, Jul, 2016 @8:24 PM

Article image
Revealed: how Tory cuts are wrecking UK flood defences
Document seen by ministers before recent storms warns that number of at-risk households will double

John Vidal and Toby Helm

02, Jan, 2016 @10:00 PM

Insurance ban for flood-risk homes

Houses built against advice 'should not get cover', says head of Britain's Environment Agency

Juliette Jowit, environment editor

02, Dec, 2007 @5:10 PM

Norfolk fears repeat of 1953 flood disaster

Angry villagers say that replacing sirens with radio and text warnings could threaten lives

Caroline Davies

01, Feb, 2009 @12:01 AM

Article image
Relief as flood defences hold, but the storms aren't over yet
More than 2,000 miles of British coast took a battering from storms and high tides. Across the south and west Tracy McVeigh hears tales of flooded homes (fewer than feared) worried farmers and warnings that the Atlantic still has more to throw at us

Tracy McVeigh

05, Jan, 2014 @12:06 AM

Article image
Torrential rain wreaks havoc across Britain
Homes flooded, road chaos and sports events at risk as 200 flood warnings are issued

Robin McKie

07, Jul, 2012 @6:25 PM

Article image
We're used to floods in Somerset – but this time the people feel angry and abandoned

Tobias Jones: It's not just relentless rainfall – bureaucratic incompetence and years of neglect are also to blame

Tobias Jones

09, Feb, 2014 @12:04 AM

Price of saving London from floods could exceed £20bn

The cost of protecting London and the south-east from flooding will be at least £4bn as sea levels rise and the south-east coast sinks over the next century, a report for the Environment Agency has warned.

Juliette Jowit, environment editor

09, Jun, 2007 @11:03 PM

Article image
As fresh storms lash coast, UK starts to count long-term cost
High winds and rain continue to batter the coast, and the dispute over protecting rural areas is intensifying. Now the issues of climate change and food security have been thrust into the limelight

Jamie Doward, Tracy McVeigh and Damian Carrington

08, Feb, 2014 @6:08 PM