Mobile phones

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Sim-swap fraud: How your bank account can be emptied by phone
Criminals are using personal data to get hold of a replacement sim, take over your mobile and then clean out your savings

Miles Brignall

19, Feb, 2024 @9:00 AM

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Apple reportedly faces €500m fine from EU over music streaming access
Brussels to issue levy after Spotify complained about block on telling users about cheaper alternatives to app store, according to FT

Jasper Jolly

19, Feb, 2024 @8:39 AM

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Three apologises after network outages affect 10,000 customers across UK
Network had different problems over the weekend and Monday but service now said to be recovering

Mark Sweney

12, Feb, 2024 @4:02 PM

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Why did our family’s four Tesco Mobile phones all stop working?
We rely on them, and we haven’t been able to receive texts, calls or data for almost a month

Miles Brignall

07, Feb, 2024 @7:00 AM

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Vodafone and Three merger proposal isn’t as awful as it appears | Nils Pratley
Regulator should be pragmatic as three big players might provide more genuine competition

Nils Pratley

05, Feb, 2024 @5:28 PM

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UK regulator launches investigation into Vodafone-Three merger
CMA will assess impact proposed deal could have on competition for consumers and businesses

Mark Sweney

26, Jan, 2024 @11:28 AM

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UK mobile and broadband customers face price hikes of 8% as inflation rises
Vodafone is among the providers to pass on in-contract rises, as Which? says increases are ‘unacceptable’

Hilary Osborne

17, Jan, 2024 @2:40 PM

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BT scraps above-inflation price rises for mobile and broadband customers
UK’s mobile and broadband firms were accused of ‘greedflation’ last year by the Guardian

Mark Sweney

16, Jan, 2024 @4:52 PM

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Three’s £2bn dividend payout sparks row over Vodafone merger
Unite union says payout shows Three is highly profitable, and proposed merger is ‘clear attack on consumers’

Phillip Inman

31, Dec, 2023 @6:35 PM

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Christmas tech: small gifts that can be a big festive hit
From mobile phone cases to grips to refurbished headphones, there are plenty of options

Samuel Gibbs Consumer technology editor

15, Dec, 2023 @7:00 AM

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UK phone, broadband and pay-TV firms face ban on ‘confusing’ price rises
Customers should be told clearly upfront rather than facing inflation-linked mid-contract increases, Ofcom says

Julia Kollewe

12, Dec, 2023 @11:36 AM

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I stopped looking at my phone every time I was waiting for something – this is what I learned | Emma Beddington
We all do it: waiting in queues at the shop or the bus stop or for a class to start. But is it making us miserable, asks Emma Beddington

Emma Beddington

10, Dec, 2023 @2:00 PM

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