Mobile phones

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Cash in on cashback: shop around for the best deals
There are plenty of options if you want to switch current accounts or your phone or broadband provider

Rupert Jones

21, May, 2022 @10:00 AM

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‘We were kind of terrified’: rural Telstra customers lose service for a week
An eight-day outage in the NSW town of Uralla exposed major vulnerabilities as a grassfire, medical emergency and business disruptions hit

Michael Burge

16, May, 2022 @6:39 AM

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Travel money: how to get the best deals on cash, cards, mobiles and more
As the summer holiday season nears, we look at ways to get more bang for your buck abroad

Rupert Jones

09, May, 2022 @6:00 AM

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Picture perfect: how to take, store and print photos from your phone
If you keep precious camera moments locked away on a mobile they are at risk of being lost

Samuel Gibbs Consumer technology editor

30, Apr, 2022 @6:00 AM

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TalkTalk is charging me for its ‘free’ voicemail service
There’s a 2p fee every time I retrieve a message

Anna Tims

28, Apr, 2022 @6:00 AM

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Tesco Mobile refuses to believe I didn’t receive my phone
An ex-detective and Bank of England employee cannot seem to convince the firm his phone failed to be delivered

Miles Brignall

18, Apr, 2022 @6:00 AM

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Telstra to scan all text messages for malicious content in anti-scam program
Telstra joins other major telcos in scanning SMS messages, with consumer watchdog saying the moves have halved reported scams

Josh Taylor

07, Apr, 2022 @7:31 AM

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Sky reveals inflation-busting price increases for TV and broadband
Average customer faces increase of £43 a year while EU roaming charges of £2 a day to be introduced in May

Miles Brignall

16, Feb, 2022 @5:39 PM

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Price hike fears as Ofcom softens stance on mobile firm mergers
Regulator was previously opposed to there being fewer than four big firms as competition kept prices down

Mark Sweney

09, Feb, 2022 @2:15 PM

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Phone Co-op wants to keep my £70 mobile credit
I’ve just topped up but it is ending its pay as you go service and says it won’t return unused credit

Anna Tims

03, Feb, 2022 @7:00 AM

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Five Great Reads: quiet Kyoto, bootleg Philip Roth and Bake Off types
Guardian Australia’s weekday wrap of compelling stories and top writing, selected by lifestyle editor Alyx Gorman

Alyx Gorman

02, Feb, 2022 @11:34 PM

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UK travellers: could the new Brexit rules catch you out?
Holidaymakers with up to 12 months left on a passport could be stopped from taking an EU trip

Rupert Jones and Miles Brignall

29, Jan, 2022 @10:00 AM

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