TalkTalk

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My Virgin.net email account has frozen me out
I can’t send, receive, or check emails and customer service has proved useless

Miles Brignall

14, Sep, 2021 @6:00 AM

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Crossed wires: villagers perplexed by phone line mix-up
Rousham was cut off after a lorry crash but repairs led to a new mum ringing someone else’s husband

Anna Tims

08, May, 2021 @6:00 AM

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My dad, 84, has been cut off from his phone, which is a lifeline
He is selling his flat and before exchange of contracts the buyer switched his TalkTalk service to BT

Anna Tims

22, Apr, 2021 @6:00 AM

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TalkTalk customers hit out at ‘outrageous’ broadband price rise
People who thought they were locked into fixed-rate contracts face increase of £24 a year

Miles Brignall

10, Apr, 2021 @6:00 AM

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Vulnerable person cut off from landline and broadband for weeks
TalkTalk service was cut off when the road was dug up and Openreach has not fixed it

Miles Brignall

18, Jan, 2021 @7:00 AM

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TalkTalk endorses £1.1bn offer to take company private
Largest shareholder and co-founder Charles Dunstone backs deal marking end of tumultuous decade

Mark Sweney

17, Dec, 2020 @9:54 AM

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TalkTalk agrees to discuss £1.1bn takeover bid
Shares surge after news of hedge fund interest in buying UK’s fourth-largest broadband provider

Mark Sweney

08, Oct, 2020 @10:22 AM

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Sky-high charges, but broadband customers trapped in lockdown
Trying to cancel a contract is near impossible with providers incommunicado

Anna Tims

14, Jun, 2020 @7:00 AM

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Broadband services cut off despite the lockdown
One reader couldn’t cancel a transfer after their house move was put on hold, while another was switched without their consent

Miles Brignall

25, May, 2020 @6:00 AM

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EasyJet's grab of Thomas Cook spoils won't be flying too high | Nils Pratley
Since it’s only adding 3% capacity in 2020, airline seems hardly engaged in post-bust market grab

Nils Pratley

21, Jan, 2020 @8:05 PM

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How feasible is Labour's free broadband plan and part-nationalisation of BT?
UK lags behind other countries over full fibre but the election pledge raises many questions

Mark Sweney and Patrick Collinson

15, Nov, 2019 @10:56 AM

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Former TalkTalk executive takes on firm in gender pay dispute
BBC’s Carrie Gracie among those backing Rebecca Burke’s crowdfunded campaign

Frances Perraudin

14, Oct, 2019 @1:00 PM

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