Ofgem

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Energy regulator launches British Gas investigation over prepayment meters
Debt collectors allegedly broke into homes to fit meters despite signs of children and vulnerable people living there

Alex Lawson Energy correspondent

02, Feb, 2023 @10:28 AM

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Ofgem considers subsidy to level energy costs for prepayment and direct debit customers
Regulator defends suppliers who have forced people on to meters

Alex Lawson Energy correspondent

31, Jan, 2023 @4:13 PM

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Energy suppliers to be investigated over Britons forced on to prepayment meters
Ofgem could consider legal action if companies found not to be taking proper care of vulnerable households

Mark Sweney

23, Jan, 2023 @8:16 AM

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Has Ofgem grasped the scale of disconnection of people on prepayment energy meters?
About 3.2 million people ran out of credit and were disconnected last year, Citizens Advice reports

Nils Pratley

16, Jan, 2023 @6:39 PM

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Tesla stock has only plunged to a less ludicrous level as competitors catch up | Nils Pratley
Elon Musk’s misadventure with Twitter is not the main factor in the dramatic decline in value

Nils Pratley

04, Jan, 2023 @6:20 PM

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British Gas owner asks Citizens Advice for help in protecting rivals’ customers
Exclusive: Centrica expresses ‘profound concern’ over financial resilience of some competitors

Alex Lawson Energy correspondent

04, Jan, 2023 @9:01 AM

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Tuesday briefing: How the cost of living crisis really hit home
In today’s newsletter: In another review of the year’s biggest stories, we hear from ordinary people about how soaring costs and pay freezes are impacting their daily lives

Archie Bland

27, Dec, 2022 @6:45 AM

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Warning over spate of UK house fires as residents try to cut energy bills
Take care using candles and electric heaters, fire authorities warn, as Ofgem reveals gas and electricity bills are up by 86%

Robert Booth Social affairs correspondent

23, Dec, 2022 @12:01 AM

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Britons save £3m by using power-hungry appliances at quieter times
National Grid push to use devices such as washing machines and dryers at low-demand periods ‘paying dividends’

Alex Lawson Energy correspondent

14, Dec, 2022 @4:06 PM

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Utilita Energy to pay out £830,000 after Ofgem raises concerns
Energy supplier to compensate 25,000 customers classed as vulnerable who use prepayment meters

Alex Lawson Energy correspondent

13, Dec, 2022 @6:07 PM

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Ofgem is taking a risk with new approach to regulating energy firms | Nils Pratley
The regulator seems to think it will be able to spot trouble in time to avoid more costs being piled on to consumers

Nils Pratley

28, Nov, 2022 @6:55 PM

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Ofgem unveils new energy rules but ‘fails to protect’ customer deposits
Regulator criticised because it will only ‘closely’ monitor suppliers’ use of credit balances

Alex Lawson Energy correspondent

25, Nov, 2022 @8:29 AM

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