Banks and building societies

Are big banks short-changing consumers by failing to reduce mortgage costs?

UK high street banks are accused of not passing on benefits of money market movements to savers and borrowers

Rupert Jones

01, Dec, 2022 @3:47 PM

Scam attack on Ukrainian mother exposes flaw in UK bank safeguards

Woman who was conned out of £32,000 after she came to Britain was initially refused compensation because she used a debit card to transfer money from her account

Anna Tims

28, Nov, 2022 @9:00 AM

Nationwide’s rules left me unable to use my power of attorney

I had to register it with their team, but they couldn’t do that because my mother’s account was closed

Zoe Wood

28, Nov, 2022 @7:00 AM

UK homeowners forced to settle for below asking price, Zoopla says

Property website data shows housing market is slowing, with 44% less demand for homes and sellers accepting 3% below asking price

Julia Kollewe

28, Nov, 2022 @12:01 AM

‘It’s discrimination’: millions of Britons frozen out in the digital age

From banking to shopping and parking, consumers without access to tech are left frustrated

Miles Brignall

26, Nov, 2022 @7:00 AM

100 people arrested in UK’s biggest fraud investigation

Scotland Yard shuts down iSpoof website, which helped scammers steal using fake bank phone calls

Jess Clark

24, Nov, 2022 @12:01 AM

Average UK five-year mortgage rate less than 6% for first time in seven weeks

Fixed interest rate deals starting to drop and could ‘fall further still’, says Moneyfacts

Zoe Wood

22, Nov, 2022 @11:57 AM

Cost of living crisis: could taking in a lodger help you pay your bills?

Renting out a room may bring in extra cash and offer someone an affordable home but here’s what you need to know

Laura Whateley

19, Nov, 2022 @10:00 AM

‘How did my £2,765 VAT rebate go into an account I closed 16 years ago?’

HMRC payment went into account number recycled by Barclays and new holder did not return cash

Miles Brignall

19, Nov, 2022 @7:00 AM

Nationwide sets aside £108m for bad loans as borrowers face surging costs

Building society says it expects relatively few of its customers to default on repayments in cost of living crisis

Kalyeena Makortoff Banking correspondent

18, Nov, 2022 @12:35 PM

What is happening to the UK homebuying and rental markets?

House prices for buyers have started to fall, while housing rents have reached record highs

Julia Kollewe and Mabel Banfield-Nwachi

14, Nov, 2022 @4:51 PM

Financial firms accused of adding to pain of vulnerable customers

People dealing with critical illness or bereavement say poor customer service at insurers and banks often puts them through a new ordeal