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Caught between PayPal, eBay and Royal Mail over the return of a faulty phone
They all agree I should get my money back for a faulty phone … but won’t take responsibility

Anna Tims

11, Nov, 2020 @7:00 AM

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Graduate recruitment suffers biggest UK fall since 2008 crisis
Employers cut back on hiring workers in effort to cope with coronavirus pandemic

Phillip Inman

11, Nov, 2020 @6:01 AM

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Viagogo offers UK regulator deal in StubHub merger bid
Ticket seller proposes keeping US and Canada but selling rest of StubHub’s resale business

Joanna Partridge

10, Nov, 2020 @3:54 PM

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Self-employed people: how has the pandemic affected you?
We’d like to hear from those in the UK who are self-employed about how their lives have been impacted by coronavirus

Guardian community team

10, Nov, 2020 @9:38 AM

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Worse than water: Choice’s 2020 Shonky awards shames cleaning products, air purifiers and Harvey Norman
Choice slaps down big retailer’s credit card practices, InvoCare’s funeral pricing, a ‘pathetic’ air purifier, and Coles and Bunnings floor cleaners

Elias Visontay

10, Nov, 2020 @3:15 AM

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VW pulls plug on helping with £2,500 repair bill
Our Passat GTE cost £40,000 new, but Volkswagen is refusing to contribute

Miles Brignall

09, Nov, 2020 @7:00 AM

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Should we maximise our mortgage if we move out of London?
We’re going to Belfast on a trial basis but want to make it as easy as possible to return

Virginia Wallis

09, Nov, 2020 @7:00 AM

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My partner and I are in a gender war. How high should you put the central heating?
Our heating isn’t working, so my spouse has been making an ideological case against it. All I want is one simple thing: not to be too cold

Zoe Williams

08, Nov, 2020 @2:00 PM

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How to put the spiralling cost of a mobile phone on hold
If you buy a handset with a hefty price tag, get tied into a lengthy contract and fail to check bills, you can end up spending a fortune. But there are ways to save

Shane Hickey

08, Nov, 2020 @9:00 AM

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From dry pasta to cardboard coffins: where it pays to buy basic
Whether it’s tea or trainers, bread or body lotion, why do we pay more for posh things when the cheap stuff is so much better? Sali Hughes on the joys of being cheap and chic

Sali Hughes

08, Nov, 2020 @12:01 AM

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Amazon Prime customers warned of scam phone calls
Victims tricked into downloading software that lets fraudsters access bank account

Miles Brignall

07, Nov, 2020 @8:00 AM

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Financial first aid: how to make it through the second Covid lockdown
Coronavirus has hit jobs and pay – here’s what to do if you’re struggling with your bills, mortgage or rent, loans and other costs

Hilary Osborne, Miles Brignall and Patrick Collinson

07, Nov, 2020 @8:00 AM

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