Broadband
Netflix warns UK broadband firms of crackdown on password sharing
Streaming service tells Sky, Virgin Media and BT they may face backlash from customers
Mark Sweney
16, May, 2023 @2:18 PM
Frustrated broadband customers face poor service and rising costs
Users are urged to check when their contract ends and switch, as bills go up and complaints look set to soar
Shane Hickey
08, May, 2023 @8:00 AM
Vodafone issue ‘now fixed’ after broadband outage hits thousands in UK
Telecoms company apologises after complaints and says problem was the result of an ‘isolated incident’
Mark Sweney
10, Apr, 2023 @3:17 PM
Thousands of Virgin Media customers in UK hit by outages
Provider said most problems were resolved but customers reported continuing glitches with internet, phone and TV
Kalyeena Makortoff and Alex Hern
04, Apr, 2023 @6:21 PM
Half of all UK consumers have cut non-essential spending
KPMG study shows scale of household spending cutbacks, with eating out hit particularly hard
Julia Kollewe
03, Apr, 2023 @5:01 AM
Rising bills and tax hikes to make UK families hundreds of pounds worse off
Study commissioned by Guardian details scale of hit to household finances from April
Phillip Inman and Rupert Jones
31, Mar, 2023 @5:00 AM
Openreach kept us waiting nine months to install broadband
Delays have cost us £2,000 in travel costs because we can’t work from home
Miles Brignall
13, Mar, 2023 @7:00 AM
Mobile and broadband prices: UK watchdog reviews inflation-busting rises
Ofcom could implement tougher protections against hefty bill increases midway through contracts
Mark Sweney
09, Feb, 2023 @10:36 AM
Stop UK mobile and broadband firms ‘lining their pockets’, urge consumer experts
Companies facing backlash amid warning of mid-contract price rises up to 17% during cost of living crisis
Jon Ungoed-Thomas and Miranda Bryant
05, Feb, 2023 @6:00 AM
Shell puts 2,000 UK jobs at risk with review of Shell Energy retail division
Company weighing options including exit from domestic energy and broadband sectors in UK, Netherlands and Germany
Alex Lawson Energy correspondent
26, Jan, 2023 @5:19 PM
UK telecoms firms urged to let customers leave before record price rise
Which? calls on firms to let customers break contracts penalty-free ahead of expected 14% rise in April
Miles Brignall
26, Jan, 2023 @6:00 AM
Millions of UK mobile and broadband users face 14% bill rises from April
BT, EE, TalkTalk, Three and Vodafone among suppliers allowed to increase monthly charges
Miles Brignall
19, Jan, 2023 @12:17 PM
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