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Netflix warns UK broadband firms of crackdown on password sharing
Streaming service tells Sky, Virgin Media and BT they may face backlash from customers

Mark Sweney

16, May, 2023 @2:18 PM

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Frustrated broadband customers face poor service and rising costs
Users are urged to check when their contract ends and switch, as bills go up and complaints look set to soar

Shane Hickey

08, May, 2023 @8:00 AM

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Vodafone issue ‘now fixed’ after broadband outage hits thousands in UK
Telecoms company apologises after complaints and says problem was the result of an ‘isolated incident’

Mark Sweney

10, Apr, 2023 @3:17 PM

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Thousands of Virgin Media customers in UK hit by outages
Provider said most problems were resolved but customers reported continuing glitches with internet, phone and TV

Kalyeena Makortoff and Alex Hern

04, Apr, 2023 @6:21 PM

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Half of all UK consumers have cut non-essential spending
KPMG study shows scale of household spending cutbacks, with eating out hit particularly hard

Julia Kollewe

03, Apr, 2023 @5:01 AM

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Rising bills and tax hikes to make UK families hundreds of pounds worse off
Study commissioned by Guardian details scale of hit to household finances from April

Phillip Inman and Rupert Jones

31, Mar, 2023 @5:00 AM

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Openreach kept us waiting nine months to install broadband
Delays have cost us £2,000 in travel costs because we can’t work from home

Miles Brignall

13, Mar, 2023 @7:00 AM

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Mobile and broadband prices: UK watchdog reviews inflation-busting rises
Ofcom could implement tougher protections against hefty bill increases midway through contracts

Mark Sweney

09, Feb, 2023 @10:36 AM

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Stop UK mobile and broadband firms ‘lining their pockets’, urge consumer experts
Companies facing backlash amid warning of mid-contract price rises up to 17% during cost of living crisis

Jon Ungoed-Thomas and Miranda Bryant

05, Feb, 2023 @6:00 AM

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Shell puts 2,000 UK jobs at risk with review of Shell Energy retail division
Company weighing options including exit from domestic energy and broadband sectors in UK, Netherlands and Germany

Alex Lawson Energy correspondent

26, Jan, 2023 @5:19 PM

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UK telecoms firms urged to let customers leave before record price rise
Which? calls on firms to let customers break contracts penalty-free ahead of expected 14% rise in April

Miles Brignall

26, Jan, 2023 @6:00 AM

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Millions of UK mobile and broadband users face 14% bill rises from April
BT, EE, TalkTalk, Three and Vodafone among suppliers allowed to increase monthly charges

Miles Brignall

19, Jan, 2023 @12:17 PM

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