Online shopping
Designer brands owed millions after Matchesfashion collapse
Some customers of the online fashion site, which owed more than £210m when it collapsed in March, are also unable to get refunds
Sarah Butler
24, Apr, 2024 @5:50 PM
The big idea: why going shopping is due a comeback
Bring back raucous changing rooms and friendly smiles – things you can’t buy online
Jess Cartner-Morley
01, Apr, 2024 @11:30 AM
Secondhand clothing on track to take 10% of global fashion sales
Cost of living crisis and sustainability concerns drive shoppers towards ‘pre-loved’ garments as older buyers join in
Sarah Butler
27, Mar, 2024 @10:00 AM
It’s daylight e-robbery: how entrepreneurs feel powerless as their work is ripped off
It’s no longer just familiar designer goods that are faked. Counterfeiters now spread their net much wider
Shane Hickey
25, Mar, 2024 @9:00 AM
Sainsbury’s and Tesco resolve technical issues that disrupted deliveries
Sainsbury’s was unable to deliver majority of daily orders, while Tesco hit by separate issue that impacted small number of deliveries
Geneva Abdul
16, Mar, 2024 @5:53 PM
Mushrooms swapped for tampons among bizarre UK supermarket substitutions
Which? survey finds a third of online supermarket shoppers have been given a substitution
Zoe Wood
16, Mar, 2024 @6:00 AM
Spending on accidental subscriptions has doubled in a year in UK
Charity says problem getting worse, after hard-to-cancel contracts trapped quarter of UK adults last year at cost of £688m
Sarah Marsh Consumer affairs correspondent
08, Mar, 2024 @11:24 AM
Luxury clothing brand Matchesfashion to enter administration
More than half workforce face losing jobs after new owner Frasers says it is unwilling to fund turnaround
Sarah Butler and Jane Croft
08, Mar, 2024 @8:15 AM
Fake reviews and hidden online charges to be banned under new rules
Drip pricing is said to cost consumers £2.2bn, with entertainment providers, hospitality and transport sectors all using the practice
Sarah Butler
24, Jan, 2024 @5:00 AM
Fifty is fabulous, so picture the reality | Brief letters
Brief letters: Kate Moss at 50 | Vinted’s impact on charity shops | IPP sentences | Pant-throwing prowess
11, Jan, 2024 @5:40 PM
TechScape: Is the Consumer Electronics Show still relevant?
The world’s largest tech event has cutting-edge TVs and even a VW with ChatGPT – but cheap gadgets and big tech have dented its influence. Plus, HMRC comes for side hustlers
Alex Hern
09, Jan, 2024 @11:45 AM
Selling goods online? Be warned: HMRC will soon know about it
Whatever it is, from used clothes on Vinted, collectables on eBay, to Airbnb lets, profits will now be under scrutiny
Shane Hickey
01, Jan, 2024 @9:00 AM
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