Banks are back with handouts to lure in new customers

If you are tempted to switch accounts for the promise of free money or wine, weigh up the costs

Banks eager for consumers’ cash are once again offering everything from “free” money to complimentary wine – but people would be wise to weigh up all of the options before shifting banks.

Typically, the new year starts with a flurry of offers. This year has been more muted until three of the major providers came out with new incentives.

First Direct is offering £100 cash to those customers switching to its 1st Account, while HSBC is offering £125 to anyone switching to its Advance or Premier current accounts. Virgin, meanwhile, is giving 12 bottles of wine and a £50 donation to charity.

It is a competitive market for customers as challenger banks increasingly attract their attention. Banks hope that any new account holders will then use other services, such as mortgages.

Offering money would seem to bear fruit. According to the Current Account Switch Service (Cass), set up by banks to smooth switching, Halifax gained more than 22,000 new accounts from July to September last year. In the middle of that same period, it had a £100 switching offer for new customers. During the same period, HSBC did not launch a cash offer until midway through September – and it lost almost 15,000 accounts.

However, consumers should look around at all providers before moving their money based on new offers, says Rachel Springall from financial information site, Moneyfacts.

“It’s good to see switching offers re-introduced as many were cut towards the end of 2020, but, as with any deal, it is vital consumers weigh up all the benefits and charges that an account provides,” she says.

“If consumers do decide to take advantage of a deal, they may well be tempted to acquire other products with the provider. But, again, it’s important they consider comparing to the wider market.

“There are increasing numbers switching to ‘challenger’ banks. Perhaps consumers are becoming wiser to what is essential for their day-to-day banking needs, which may well have been highlighted due to the pandemic. Service is just as important as a good deal during these challenging times.”

As ever, the new offers come with conditions. The First Direct offer is valid when customers switch their everyday banking using Cass, and pay in at least £1,000 within three months.

For the HSBC Advance account, customers must pay in £1,750 a month or £10,500 over six months. For the Premier account, you have to have an annual income of at least £75,000 and a mortgage, investment, life assurance policy or protection product with the bank – or £50,000 of savings within six months of opening the account.

The Virgin current account comes with a linked savings account which has to be credited with £1,000 within the first 31 days of opening it.

The thought of switching may cause a certain amount of anxiety to some consumers, but the process has been made easier in recent years to take just seven working days.

Under the Cass, the new bank should take care of moving all money going in and out (such as salary and direct debits) from the former account to the newly opened one.

For anyone who has not switched before, it is certainly worth seeing what the competition is offering to ensure you are getting the best deal.

Some accounts offer cashback for paying bills such as water, gas and electricity through them, although these can come with a fee.

Martin Lewis’ MoneySavingExpert highlights Santander’s 123 Lite – 3% is given back on water bills and 2% on gas, electricity, Santander home insurance and life protection – to a maximum of £15 a month.

For those who find themselves frequently in the red, they should focus on what the best rates are for overdrafts when choosing a new account, not what other features are offered.

First Direct 1st Account offers a £250 interest-free overdraft, as does the M&S current account.

Contributor

Shane Hickey

The GuardianTramp

Related Content

Article image
Nationwide’s 39% overdraft interest is ‘taking advantage’ of fees ban
It is a totally disproportionate charge at a time when savings rates are below 2%

Anna Tims

27, Sep, 2019 @6:00 AM

Article image
Barclays pulls financial safety net as cost of living crisis bites
Current account holders are being told their arranged overdraft facility will be withdrawn

Anna Tims

15, Aug, 2022 @8:00 AM

Article image
‘Barclays took my £440,000 and put me through hell’
Customers are getting caught up as banks de-risk due to money laundering laws, and the consequences can be disastrous

Anna Tims

22, Jan, 2017 @7:00 AM

Article image
The best (and the worst) that could happen to your money this year
As we bid farewell to 2020, with its gains for those who could keep working, and losses for those who were furloughed or put out of work, what could 2021 hold?

Shane Hickey

03, Jan, 2021 @9:00 AM

Article image
No Smiling here as bank turns a deposit into a nightmare
Smile and NS&I are passing the problem between them and I am faced with a £150,000 overdraft

Anna Tims

17, May, 2016 @6:00 AM

Article image
Britain’s growing dormant cash pile set to be a windfall for charities
The government is expanding a scheme that channels unclaimed money to good causes

Shane Hickey

21, Aug, 2022 @8:00 AM

Article image
HSBC business customers run out of space on the web
You can’t see your sort code or account number in full on the payments page

Anna Tims

24, Jul, 2015 @6:00 AM

Article image
The banks want your current accounts, but who offers the best deals?
As the competition grows fiercer by the day more than a million customers have now taken the plunge and switched

Lisa Bachelor

27, Apr, 2015 @6:00 AM

Article image
Angry NatWest and RBS customers vow to vote with their feet
Guardian poll shows three out of four are ready to move their bank accounts as anger over NatWest shambles mounts

Lisa Bachelor and Hilary Osborne

30, Jun, 2012 @9:59 PM

Article image
‘Open banking’: radical shake-up, or a threat to your private data?
Few people have heard of them, but new rules that come into effect next week could change the way we bank

Shane Hickey

08, Jan, 2018 @7:00 AM