I received a text that appeared to be from energy provider Green Star requesting payment. “This is a polite reminder that your bill is almost due for payment. There are a number of quick and easy ways you can pay,” it said. The message came with a link that would have taken me to a fake payments website.
You may want to warn other readers.
CL, London
As we have said before, beware any email or text that asks for payment and comes with a live link. In this case, the recipient realised she had never given her mobile phone number to Green Star, so it could not have sent her the text. Had she been expecting to pay a bill, it could have been a different story …
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