Readers are telling us they have received automated calls purporting to be from HM Revenue & Customs. Some claim the householder is the subject of an arrest warrant for previously undeclared tax. To dispute it, you are asked to press “1”, which connects to a call centre.
“When I queried why I hadn’t received any paperwork I was told Royal Mail had tried to deliver this but I hadn’t been home to receive it. She then tried to obtain various items of personal information including my date of birth and national insurance number,” wrote JS from Cumbria.
Fraudsters have increasing been posing as HMRC officials, so take note.
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