Virgin Media

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Morrisons’ new owner has plenty of wriggle room in takeover terms | Nils Pratley
CD&R has made fine-sounding pledges but they don’t stop this being yet another debt-fuelled buyout

Nils Pratley

04, Oct, 2021 @6:16 PM

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Virgin Media’s recycling promise gets zero marks
I needed to dispose of au unused set-top box and it told me to put it in the bin

Miles Brignall

28, Sep, 2021 @6:00 AM

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My email account has frozen me out
I can’t send, receive, or check emails and customer service has proved useless

Miles Brignall

14, Sep, 2021 @6:00 AM

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Virgin insists on its ‘exit fee’ although we can’t get a service
I am a carer, and paying the £240 would cripple us financially

Anna Tims

20, May, 2021 @6:00 AM

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Virgin Media and O2 merger cleared by competition watchdog
The £31bn 50-50 joint venture will create new ‘national champion’ to challenge BT

Mark Sweney

14, Apr, 2021 @8:33 AM

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Best UK streaming and pay-TV services 2021: Sky, Virgin, Netflix and Amazon Prime compared and ranked
Our updated list of the best pay-TV and streaming services in the UK

Samuel Gibbs Consumer technology editor

05, Mar, 2021 @10:57 AM

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Virgin Media and O2 merger faces in-depth investigation by regulator
CMA makes move because of possible impact on competition in telecoms market

Mark Sweney

11, Dec, 2020 @9:56 AM

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Virgin Media wants to charge £240 fee for cancelling a contract
We’re moving and the broadband firm can’t provide a service to our new home

Miles Brignall

24, Nov, 2020 @7:00 AM

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Why won’t Virgin Media complete my broadband installation?
The company won’t phone when promised or provide an explanation

Rebecca Smithers

20, Oct, 2020 @6:00 AM

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Bristol is worst UK city for broadband outages with 169 hours a year
Cardiff is best, with only 1% of internet users losing service last year, finds Uswitch survey

Mark Sweney Media business correspondent

12, Aug, 2020 @11:01 PM

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How did Virgin Media manage to lose my email account?
It was all there on Saturday and gone by Monday without any warning

Patrick Collinson

04, Aug, 2020 @6:00 AM

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UK Virgin Media users suffer broadband and TV outages
Firm confirms customers across country hit by two separate outages

Mark Sweney

25, Jun, 2020 @5:20 PM

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