Hermes
Evri’s phone number is even harder to find than my parcel
It takes real detective work to track down a way to contact the courier after an order fails to turn up
Anna Tims
18, Jan, 2023 @7:00 AM
‘Insulting’: how inadequate fuel support may force couriers out of work
Drivers for Evri (formerly Hermes) say it is failing to recognise the value that they bring
Jem Bartholomew
01, Apr, 2022 @7:00 AM
Customers to get better protection with UK parcel deliveries
Regulator says it expects substantial improvements in customer service and complaints handling
Rupert Jones
09, Dec, 2021 @1:22 PM
Hermes couriers claim they were told to accept pay cuts or lose work
Allegations of exploitative working practices referred to parliamentary committee
Kevin Rawlinson
03, Jun, 2021 @5:25 AM
UK zero-hours workers: tell us your experiences during the pandemic
We would like to hear from workers in precarious employment about their working conditions over the last year and now
Guardian community team
16, Apr, 2021 @2:18 PM
Some Hermes drivers working for free for hours a day, union says
Couriers say they feel compelled to ‘muck in’ with parcel sorting process in understaffed depots
Kevin Rawlinson
15, Apr, 2021 @10:39 AM
My Le Creuset pans are ‘prohibited’ delivery items, says Hermes
I had paid for insurance to cover the damage but now it says I am not covered
Anna Tims
15, Apr, 2021 @6:00 AM
Deliveroo dampens IPO expectations as investors raise workers' rights concerns
Takeaway delivery firm says it will price shares towards bottom of planned range
Gwyn Topham
29, Mar, 2021 @9:15 AM
Parcels 'through the roof' and lonely shielders: delivery drivers' busy year
It was like Christmas every week long before December, and customers have been naughty and nice
Kevin Rawlinson
24, Dec, 2020 @12:39 PM
Post Office in talks over hosting services for other couriers
Parcels and packages for firms besides Royal Mail could be picked up or dropped off at local branches
Jasper Jolly
17, Dec, 2020 @5:25 PM
Christmas parcels: the best deals for sending your gifts in the UK
From Royal Mail to courier firms, there are pickup schemes and drop-off sites – but prices and service vary
Rupert Jones
12, Dec, 2020 @8:30 AM
From Cardiff shops to Hermes hubs, the UK has its Covid Black Friday
Covid rules fail to thwart record parcel traffic at Hermes in Hemel Hempstead or shoppers thronging the Welsh capital
Steven Morris and Joanna Partridge
27, Nov, 2020 @6:34 PM
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