Cash makes comeback as cost of living crisis bites, says Post Office

Branches handled record £801m in personal cash withdrawals in July as people struggle to manage spending

Cash has made a comeback as a result of the cost of living crisis, with record amounts being withdrawn as consumers increasingly rely on notes and coins to help them manage their budgets, figures show.

While the pandemic accelerated the UK’s embrace of card and digital payments, the economic crisis – with inflation going up and many bills expected to rise further – has led a growing numbers of people to turn once again to cash to help them plan their spending.

The Post Office said its branches handled a record £801m in personal cash withdrawals last month – an increase of almost 8% on June, and up 20% on the July 2021 figure of £665m.

In total, more than £3.3bn in cash was deposited and withdrawn at its 11,500 branches. The Post Office said this was the first time the monthly amount had exceeded £3.3bn in its 360-year history.

The organisation said it was “seeing more and more people increasingly reliant on cash as the tried and tested way to manage a budget”.

It has attributed the record amount for personal cash withdrawals to people trying to manage their budget on a weekly and often daily basis, as well as more Britons choosing to have summer staycations rather than going abroad.

Last month, the Post Office processed more than 600,000 cash payouts totalling about £90m for people eligible to receive energy bill support from the government.

More than 30 banks and building societies are part of a scheme that enables customers to withdraw or deposit cash at post offices.

Changes in spending habits that were already taking place were dramatically accelerated by the pandemic, with the number of payments made using notes and coins falling by 35% in 2020.

Sign up to the daily Business Today email or follow Guardian Business on Twitter at @BusinessDesk

A growing number of businesses, both big and small, have stopped taking cash, and some, including several popular restaurant chains, appear to have gone card-only for good.

Amid concern about millions of people potentially being left behind, it was confirmed this year that the Financial Conduct Authority would be handed powers to ensure local communities across the UK have access to cash.

Martin Kearsley, the Post Office’s banking director, said: “Our latest figures clearly show that Britain is anything but a cashless society.”

He added that whether it was to help pay for a staycation or prepare for rising costs, such as the fresh increase in energy bills expected in the autumn, “cash access in every community is critical”.

Contributor

Rupert Jones

The GuardianTramp

Related Content

Article image
Cash use rises amid bank closures and cost of living crisis, says Post Office
Britons finding it easier to manage budgets and monitor spending using notes and coins

Mark Sweney

10, Oct, 2022 @10:08 AM

Article image
Scammers will hope to exploit cost of living crisis, say UK police
Warning as figures show record £101m worth of card and payment crime was blocked last year

Hilary Osborne

15, May, 2022 @10:29 AM

Article image
Student budgeting: make your money go further as cost of living crisis bites
From banking to accommodation and discounts and deals, there are ways to make your cash stretch

Laura Whateley

17, Sep, 2022 @9:00 AM

Article image
Cost of living crisis: could taking in a lodger help you pay your bills?
Renting out a room may bring in extra cash and offer someone an affordable home but here’s what you need to know

Laura Whateley

19, Nov, 2022 @10:00 AM

Article image
Deal renewed for banking customers to use Post Office branches
‘Lifeline’ agreement confirmed for millions who rely on branches for services after bank closures

Miles Brignall

31, Jan, 2022 @4:44 PM

Article image
Mandelson: banks meltdown could save post office network

Minister says 'trusted brand' could become major player in financial services

Allegra Stratton, political correspondent

11, Nov, 2008 @12:01 AM

Article image
Post Office credit card firm JaJa won’t let me access my account
It says I ‘failed’ security because I couldn’t answer a question about my old Post Office card

Miles Brignall

08, Dec, 2020 @7:00 AM

Article image
New ways to save, budget and borrow as the cost of living crisis bites
From money circles to workplace saving schemes, these tricks could help you stay on top of things

Laura Whateley

13, Jun, 2022 @6:00 AM

Article image
Post Office announces plans to launch current account

Customers want 'simplicity, transparency and good value for money', says Post Office director of financial services

Hilary Osborne

10, Apr, 2013 @11:01 PM

Article image
Barclays pulls financial safety net as cost of living crisis bites
Current account holders are being told their arranged overdraft facility will be withdrawn

Anna Tims

15, Aug, 2022 @8:00 AM