Cash makes comeback as cost of living crisis bites, says Post Office

Branches handled record £801m in personal cash withdrawals in July as people struggle to manage spending

Cash has made a comeback as a result of the cost of living crisis, with record amounts being withdrawn as consumers increasingly rely on notes and coins to help them manage their budgets, figures show.

While the pandemic accelerated the UK’s embrace of card and digital payments, the economic crisis – with inflation going up and many bills expected to rise further – has led a growing numbers of people to turn once again to cash to help them plan their spending.

The Post Office said its branches handled a record £801m in personal cash withdrawals last month – an increase of almost 8% on June, and up 20% on the July 2021 figure of £665m.

In total, more than £3.3bn in cash was deposited and withdrawn at its 11,500 branches. The Post Office said this was the first time the monthly amount had exceeded £3.3bn in its 360-year history.

The organisation said it was “seeing more and more people increasingly reliant on cash as the tried and tested way to manage a budget”.

It has attributed the record amount for personal cash withdrawals to people trying to manage their budget on a weekly and often daily basis, as well as more Britons choosing to have summer staycations rather than going abroad.

Last month, the Post Office processed more than 600,000 cash payouts totalling about £90m for people eligible to receive energy bill support from the government.

More than 30 banks and building societies are part of a scheme that enables customers to withdraw or deposit cash at post offices.

Changes in spending habits that were already taking place were dramatically accelerated by the pandemic, with the number of payments made using notes and coins falling by 35% in 2020.

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A growing number of businesses, both big and small, have stopped taking cash, and some, including several popular restaurant chains, appear to have gone card-only for good.

Amid concern about millions of people potentially being left behind, it was confirmed this year that the Financial Conduct Authority would be handed powers to ensure local communities across the UK have access to cash.

Martin Kearsley, the Post Office’s banking director, said: “Our latest figures clearly show that Britain is anything but a cashless society.”

He added that whether it was to help pay for a staycation or prepare for rising costs, such as the fresh increase in energy bills expected in the autumn, “cash access in every community is critical”.


Rupert Jones

The GuardianTramp

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