Union rejects pay rise of £1,500 for BT staff and plans strike ballot

CWU bosses say increase is relative cut in salary but BT says it is its biggest award in two decades

BT has given 58,000 workers a £1,500 pay rise that it says is its biggest award in two decades, despite its largest union rejecting the deal and saying it intends to ballot members over strike action.

Last week BT had a £1,200 pay rise offer rejected by the Communication Workers Union (CWU), which represents about 40,000 of the company’s 100,000 employees, with union bosses describing it as “insulting” and a “relative pay cut” as soaring inflation fuels a cost of living crisis.

The CWU has been pushing for a 10% rise at BT in the face of rampant inflation, currently at 6.2%, which the Bank of England forecast could peak at 10% by the end of the year.

On Thursday, the union rejected the improved award and said that it would now immediately prepare for a statutory industrial action ballot.

The CWU has rejected the pay offer from BT. We have no choice now but to immediately prepare for a statutory industrial action ballot.

We will be sending further communications to members via email and social media later today.

— The CWU (@CWUnews) April 7, 2022

BT said the flat-rate pay rise – mostly benefiting its lowest-paid staff – worked out as a rise of between 3% and 8%. It has been backdated to 1 April to coincide with households being hit by multiple price increases, from council tax and VAT on hospitality to broadband and phone bills, and will cost BT about £90m.

“While we have continued to extend and strengthen our networks to support the country’s recovery, the pandemic has hit our financial performance, like that of most companies,” said Philip Jansen, the chief executive of BT. “We know that the cost of living continues to rise and by making this award we’re ensuring that our lower-paid workers will benefit most and as soon as possible.”

Companies across the UK are holding talks over pay amid rising inflation. On Thursday the supermarket Tesco announced the second pay rise for shop and warehouse workers in a year.

On Friday, Sainsbury’s is expected to raise pay for workers in its supermarkets and Argos stores in outer London by 55p an hour so that they will receive the London living wage of £11.05.

The improvement makes Sainsbury’s the first supermarket group to pay all its workers above the independently verified living wage after pressure from investors. Sainsbury’s staff in inner London already receive £11.05 an hour after a pay rise last month while those outside the capital receive at least £10 an hour, slightly above the living wage target.

The staff receiving the pay rise at BT are mainly those who work at its retail stores, engineers who work at its Openreach subsidiary, and call centre employees, all of whom are based in the UK.

BT said talks with Prospect, the union that represents manager-level staff among the 42,000 who have not received a pay award, would commence soon. About 83,000 of BT’s total 100,000 workforce are based in the UK.

Last year BT awarded 59,000 frontline workers a special bonus of £1,500 in recognition of their work during the coronavirus pandemic. This comprised a £1,000 cash bonus and £500 in shares, which will be awarded after three years as part of the employee share scheme.

The bonus award cost BT about £110m, and the company said the payments represented about 5% of the average employee’s salary.

Tesco said on Thursday it was investing £200m to raise its minimum hourly rate of pay by 5.8% to £10.10 from 24 July 2022, the biggest single-year investment in hourly pay for shop and warehouse workers at the UK’s largest supermarket chain in at least a decade.

Under the deal agreed with the Usdaw union, some shopping delivery drivers, who currently receive £9.55 an hour, will receive an extra 90p an hour from 1 May, taking their hourly rate to £11.00 from 24 July 2022.

Sign up to the daily Business Today email or follow Guardian Business on Twitter at @BusinessDesk

The latest pay rise at Tesco comes only seven months after it increased wages for its lowest-paid workers by 2.7% to £9.55 an hour.

The new deal has been agreed after Tesco became the lowest-paying supermarket in the UK, with Sainsbury’s, Morrisons, Aldi and Lidl all offering £10 an hour or more, while Asda began paying £9.66 an hour from this month.

Businesses are being forced to push through significant pay increases as workers struggle with heavy inflation on the cost of living, and there is heavy competition for suitable staff.

Contributors

Mark Sweney and Sarah Butler

The GuardianTramp

Related Content

Article image
BT awards tens of thousands of staff £1,500 as strikes end
Union will urge workers to accept award, which will benefit 85% of UK staff, to end protracted dispute

Mark Sweney

28, Nov, 2022 @3:51 PM

Article image
BT staff vote for first national strike in 35 years
Landline and broadband customers told to expect disruption as engineers, call centre and shop staff back action

Mark Sweney

30, Jun, 2022 @4:49 PM

Article image
Union cancels BT strike ballot
The CWU was warned by its lawyers that 'technical breaches' meant BT would probably have overturned the result in the courts

Graeme Wearden

05, Jul, 2010 @7:24 PM

Article image
BT staff to strike on 29 July and 1 August
Union says customers can expect disruption to services including repairs, installations and support

Mark Sweney

15, Jul, 2022 @3:50 PM

Article image
Tesco ditches night shifts at 120 sites, putting 1,500 jobs at risk
Decision affects 80 stores and 40 petrol stations, and retailer will try to find other roles for staff involved

Sarah Butler

01, Feb, 2022 @4:14 PM

Article image
BT faces strike as management refuses to budge on 2% pay offer
Communication Workers Union to ballot members on industrial action, which could leave thousands of customers without phone lines or internet access

Richard Wray

04, Jun, 2010 @1:10 PM

Article image
BT tells staff it could help those hit hardest by cost of living crisis
Government’s energy subsidy for businesses will allow more flexibility to improve pay, chief executive says

Mark Sweney

11, Nov, 2022 @12:00 PM

Article image
Asda under pressure after pay rise lags behind Tesco and Sainsbury’s
UK’s third largest supermarket only big chain to pay shop floor workers less than independently verified living wage

Sarah Butler

08, Apr, 2022 @3:28 PM

Article image
Pay gap in Britain between executives and workers 'obscene', says union
Report reveals ‘runaway train’ of inequality in corporate Britain, led by Ocado

Rupert Neate Weath correspondent

16, Dec, 2020 @12:01 AM

Article image
No point in food price measures without targeting small stores, Which? warns
Consumer group tells chancellor ‘blanket approach’ will not address poor households’ access to affordable food

Jess Clark

04, Jun, 2023 @11:01 PM