Airline and holiday firms hit out at UK’s ‘utterly confusing’ travel advice

Bosses of easyJet, British Airways, Ryanair, Jet2, Tui UK and others write to Boris Johnson over situation

Airline and holiday firm bosses have joined in attacking the UK government’s “utterly confusing” advice on foreign travel, accusing ministers of “moving the goalposts” and lacking transparency over decisions on safe destinations.

The UK was being left behind Europe and throwing away the success of its coronavirus vaccination programme, they said, warning that another lost summer would have “grave consequences” for the industry.

The bosses of easyJet, British Airways, Ryanair, Jet2, Tui UK and others have written to the prime minister, Boris Johnson, to register their dismay at ministers’ comments suggesting travel was dangerous, urging the government to “stick to the framework” of the traffic light system instead of telling people to not visit amber-listed countries.

The letter says: “The government now appears not to want a meaningful restart to international travel this summer, and it is impossible for any business or consumers to plan under this scenario, such that we are genuinely fearful that some UK businesses may fail.”

Speaking earlier, the chief executive of easyJet, Johan Lundgren, said that there was no transparency on the parameters of the green list, compared with other European countries: “The government has made this into a guessing game, not led by data and science. It’s made it tremendously difficult for operators to plan.”

He contrasted it with conversations with European governments: “It’s how can we make it happen? That’s the attitude I’m seeing over there.”

The confusion was exacerbated by Foreign Office advice that was not aligned with the traffic light system, the travel firms said. The chief executive of Jet2holidays, Steve Heapy, said it was frustrating: “To have two separate lists is utterly confusing … we have to make decisions based on conflicting information.

“If one department in my business said one thing and another said another, I’d get them in my office and bang their bloody heads together – and that’s what needs to happen. It’s simple – customers want to know: can I travel or can’t I travel? And give me one answer.”

Sign up to the daily Business Today email or follow Guardian Business on Twitter at @BusinessDesk

Andrew Flintham, the managing director for Tui UK, said many customers had “been caught in the moral confusion over whether you should or shouldn’t go”. He added: “If you contrast that with our Dutch, Belgium or German business, the Europeans are looking at us slightly incredulous – we’ve got such a strong position, the best vaccine programme, and are not taking advantages from it.”

Lundgren downplayed fears of the spread of the India variant of Covid-19 stopping holidaymakers from going abroad this summer, saying the evidence was that vaccines were effective enough.

However, he said: “I don’t think that UK aviation as an industry can go through another lost summer without grave consequences. In that case, the government needs to be ready and prepared to step up – it is its restrictions that have made it impossible to operate for players in this industry.”

The global airlines body Iata later joined the criticism. Its director general, Willie Walsh, said: “The situation in the UK has been completely farcical, given the uncertainty that politicians created after these lists were published.”

He added: “I personally wouldn’t hesitate to travel and the UK government needs to re-evaluate based on its own data.”

The government has said it will review the countries on the green list on 7 June, three weeks after international leisure travel was legalised again, and review the working of the traffic light system on 28 June.

The transport secretary, Grant Shapps, defended the government’s caution on reopening. Speaking to the Commons transport select committee, he said the “vaccine dividend means we can come out of our houses. It’s not the case you can travel freely abroad. We’ve got to follow the science. We’ve been round this circle before.”

Shapps said he had asked the joint biosecurity centre to consider whether island destinations – such as Spain’s Balearics or Canary Islands, or the Greek islands – could be green-listed even if the mainland was not. He said while it was “technically possible” there were concerns over genome sequencing and quality of data.

He added: “If you send even vaccinated people to other countries you are exposing them to risks they don’t have in the UK – and if they bring that back it’s all our risk.”

Contributor

Gwyn Topham Transport correspondent

The GuardianTramp

Related Content

Article image
Travel firms drop £2bn in value after France added to UK Covid quarantine list
The British Airways owner, IAG, and struggling tourism group Tui among the fallers

Mark Sweney

14, Aug, 2020 @8:32 AM

Article image
Steep rise in flight and holiday prices as UK travel green list looms
Increase in prices fuelled by limited flights to quarantine-free holiday destinations

Julia Kollewe

07, May, 2021 @4:25 PM

Article image
Travel shares slide as Britons warned not to book foreign holidays
Holiday and aviation firms including IAG and easyJet are hit amid fears of another summer of lost bookings

Mark Sweney and Gwyn Topham

22, Mar, 2021 @10:16 AM

Article image
Nearly £2bn wiped off travel shares as Austria orders lockdown
Fears of restrictions in other European countries this winter knock airlines

Mark Sweney and Graeme Wearden

19, Nov, 2021 @5:16 PM

Article image
Air travel in and out of UK slumps by 71% in 2021 amid pandemic
Report from aviation analytics firm Cirium shows domestic flights were down by almost 60%

Julia Kollewe

29, Dec, 2021 @8:45 AM

Article image
Tier 4 and lockdown travel refunds: your questions answered
How the Covid restrictions in England, Scotland and Wales affect transport plans

Miles Brignall

21, Dec, 2020 @5:28 PM

Article image
Airlines make dramatic cuts to services and call for state bailouts
Aviation consultancy warns that international industry could collapse within months

Rupert Neate

16, Mar, 2020 @3:14 PM

Article image
UK’s amber list travel advice is confusing, says easyJet chief
Airline’s CEO says health data proves majority of European countries should be moved to green list

Mark Sweney and Gwyn Topham

20, May, 2021 @1:29 PM

Article image
Ryanair worst airline for flight cancellation refunds, finds Which?
Almost 85% of UK customers who requested refund have not received money, survey shows

Patrick Collinson

27, May, 2020 @11:01 PM

Article image
FTSE 100 hit by biggest fall since June 2020 amid new variant fears
Travel, aviation and oil stocks around world badly hit as worries deepen over effect of fresh Covid wave on global economy

Rob Davies and Mark Sweney

26, Nov, 2021 @5:31 PM