Argos extends eBay tie-up to bring click-and-collect service to 650 stores

Deal means 65,000 eBay sellers are expected to offer goods for collection at UK Argos stores by the end of the year

Argos is extending its tie-up with online marketplace eBay to enable online shoppers to pick up goods at 650 stores as they capitalise on the growing trend towards click-and-collect services.

By the end of this year, about 65,000 eBay sellers are expected to offer items for collection at Argos, rising to 80,000 in 2015.

Tanya Lawler, the UK vice-president of eBay, said: "Retail has changed and shoppers are in the driving seat like never before. They want to shop any time, anywhere, on any device, and British shoppers love to click and collect."

The deal is the latest in an array of new click-and-collect options for shoppers announced over the past few weeks as retailers try to capitalise on the trend in time for the Christmas shopping rush. The idea is seen by some as the potential saviour of the high street as it connects the fast-growing online shopping world with physical stores.

Amazon plans to trial online shopping pick-up lockers in two London Underground car parks this month, joining supermarket Asda, established in six tube station car parks last year, as well as Tesco, Waitrose and parcel locker company InPost. Britons' enthusiasm for click-and-collect services has also seen Network Rail set up a joint venture with Travelex founder Lloyd Dorfman to invest £24m in 300 Doddle pick-up-points at stations.

With more than half of British shoppers having now picked up online orders from a store or other convenient spots, Amazon has put collection lockers in Co-op and other stores, while retailers including John Lewis are working with Collect+, a scheme that allows shoppers to pick up and return items bought online at more than 5,000 independent retailers.

Argos began trials with eBay in 2013, allowing shoppers to collect goods from 50 online sellers at 150 stores, and Argos boss John Walden has suggested that if the tie-up is successful Argos might look at offering similar services to other retailers or brands.

David Robinson, chief operating officer of Argos, said: "Fulfilment is the next retail battleground and Argos's unique model is well placed to leverage this." Sarah Butler


Sarah Butler

The GuardianTramp

Related Content

Article image
Argos and eBay join forces for click-and-collect service

Six-month trial will allow goods bought from at least 50 eBay merchants to be picked up at 150 of Argos's UK stores

Rebecca Smithers, consumer affairs correspondent

24, Sep, 2013 @2:29 PM

Article image
Nearly half of toys from third-party online sellers found to be dangerous
UK industry body warns of ‘wild west of safety’ after investigation into toys being sold on major sites

Zoe Wood

05, Oct, 2021 @5:25 PM

Article image
Sainsbury's one-hour delivery service takes on Amazon
Staff on bikes will peddle up to 20 items in south-west London via Chop Chop app, competing with Amazon’s Prime Now

Sarah Butler

26, Sep, 2016 @4:23 PM

Article image
Amazon launches Dash gadget to let you restock kitchen with a whisper
Dash, available in the US since 2014, will let shoppers reorder groceries by scanning barcode or saying name into microphone

Sarah Butler

28, Jul, 2016 @3:26 PM

Article image
Morrisons expands Amazon deal offering delivery in an hour
Shares in Ocado plunge nearly 10% after announcement of new service for Prime Now members

Sarah Butler

16, Nov, 2016 @5:18 PM

Article image
Has Amazon Fresh chosen the prime moment to take on UK supermarkets?
Despite the surge in online groceries Amazon still faces an uphill struggle for market share. It may be easier to just buy a supermarket

Zoe Wood

31, Jul, 2020 @12:35 PM

Article image
Amazon and eBay profiting from online VAT fraud, says watchdog
Parliamentary report criticises ‘too cautious’ HMRC and says loss to public purse likely to far exceed £1.5bn estimate

Rajeev Syal

18, Oct, 2017 @7:12 AM

Article image
Can Argos beat Amazon at its own game?
The challenge is on as Argos promises to deliver goods to your home on the same day you order online

Rebecca Smithers

10, Oct, 2015 @6:00 AM

Article image
Amazon's one-hour UK delivery service to include pizzas and ice-cream
Prime Now will offer up to 60 frozen and chilled food products to customers in Birmingham and parts of London

Sarah Butler

29, Sep, 2015 @5:50 PM

Article image
Black Friday: shoppers take to their mobile in search of best deals
Little sign of the frenzied in-store scenes of a few years ago, with most sales made online

Sarah Butler

23, Nov, 2018 @6:22 PM