Postal service

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First penny black stamp could fetch up to £6m at auction
Launched in 1840, Sotheby’s says the stamp ‘is the most important piece of philatelic history to exist’

Harriet Sherwood Arts and culture corresponent

26, Oct, 2021 @7:30 AM

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Over 5m people in UK had parcels lost or stolen last year, says Citizens Advice
Charity says problems are ‘baked into the system’ and calls for fines for poor service across the sector

Miles Brignall

29, Jul, 2021 @11:01 PM

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Spain’s postal service accused of racism over flesh-toned stamps
Collection was supposed to highlight inequalities, but anti-racism campaigners say it has backfired

Sam Jones in Madrid

28, May, 2021 @5:05 PM

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Paid extra to insure a parcel? Beware the list of ‘banned’ items
If an item sold on eBay is lost or damaged, courier companies have a get-out clause often buried in small print

Anna Tims

22, May, 2021 @6:00 AM

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Weighty postbag of problems as Royal Mail reels from a Christmas hangover
Though the pandemic has boosted volumes, the company’s new boss must get to grips with unions, nimble rivals and a declining letters business

Joanna Partridge

16, Jan, 2021 @4:00 PM

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Parcels in and out of UK caught up in Covid variant scare
Royal Mail suspends deliveries to Europe, Canada and Turkey amid ‘significant disruption’

Hilary Osborne and Philip Oltermann

21, Dec, 2020 @5:10 PM

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Post Office in talks over hosting services for other couriers
Parcels and packages for firms besides Royal Mail could be picked up or dropped off at local branches

Jasper Jolly

17, Dec, 2020 @5:25 PM

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Christmas parcels: the best deals for sending your gifts in the UK
From Royal Mail to courier firms, there are pickup schemes and drop-off sites – but prices and service vary

Rupert Jones

12, Dec, 2020 @8:30 AM

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Why the penguin post office is desperate for some non-feathered customers
Based in Port Lockroy, Antarctica, it’s the post office at the bottom of the world. Now Ranulph Fiennes is calling for action to ensure it survives

30, Nov, 2020 @4:25 PM

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Royal Mail gets more revenue from parcels than letters for first time
Extra costs blamed for £20m operating loss, as parcels account for 60% of revenue

Joanna Partridge

19, Nov, 2020 @9:43 AM

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Post Office apologises in false accounting scandal climbdown
Subpostmasters’ appeals now set to be unopposed as chair admits ‘historical failings’

Owen Bowcott Legal affairs correspondent

02, Oct, 2020 @4:32 PM

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USPS hearing: DeJoy struggles to answer basic questions and defends leadership
During House hearing, postmaster general concedes changes he implemented led to delays, but says he will not restore mail boxes

Sam Levine in New York

24, Aug, 2020 @9:56 PM

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