Energy

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UK energy supplier customer service plunges to new low, survey finds
As complaints soar Citizens Advice names Utilita and Ovo Energy worst performers, with EDF ranked best

Alex Lawson Energy correspondent

01, Jul, 2022 @5:00 AM

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Fuel-poor homes face taking £250 energy hit due to poor insulation
Better insulation would save large sums for millions struggling with the cost of living, finds LGA report

Fiona Harvey Environment correspondent

30, Jun, 2022 @11:01 PM

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Why should poor park home residents miss out on £400 energy grant? | Brief letters
Brief letters: Help with bills | Bring back Guardian Soulmates | Outwith understanding | 65-year-olds in Norfolk

Letters

30, Jun, 2022 @4:46 PM

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UK firms tell Rishi Sunak: time running out to save UK plc from perfect storm
Chancellor urgently needs to support companies facing rising energy prices, chronic staff shortages and supply chain issues

Richard Partington Economics correspondent

30, Jun, 2022 @11:41 AM

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Energy bills will not rise on back of £20bn electricity upgrade, says Ofgem
Plan for Great Britain’s regional networks includes improving supply resilience in extreme weather

Alex Lawson Energy correspondent

29, Jun, 2022 @7:29 AM

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National Grid will pay households to shift electricity use to avoid blackouts
Scheme encourages customers with smart meters to use less energy at peak times and reduce carbon emissions

Alex Lawson Energy correspondent

27, Jun, 2022 @3:36 PM

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Campaign calls for 1m UK consumers to stop paying energy bills
Anonymous activists behind Don’t Pay hope cancelling direct debits will have impact akin to poll tax protests

Alex Lawson Energy correspondent

24, Jun, 2022 @2:24 PM

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Tough summer ahead for retailers as UK consumer confidence hits rock bottom
Analysis: Shoppers will be counting their pennies, with inflation predicted to hit 11%

Larry Elliott Economics editor

24, Jun, 2022 @11:23 AM

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Scammers are targeting customers of collapsed energy suppliers, study shows
Looking to exploit the cost of living crisis, fraudsters are posing as debt collectors acting on behalf of victims

Alex Lawson Energy correspondent

23, Jun, 2022 @11:01 PM

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What happens if Russia turns off Europe’s gas supply this winter?
European countries are racing to prepare for the risk of Russia cutting gas exports. Here’s how things look

Alex Lawson Energy correspondent

22, Jun, 2022 @3:50 PM

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If UK inflation feels bad now, the grim news is worse is on the way
Analysis: PPI, the indicator of rises before they reach the consumer, shows higher price rises to come

Larry Elliott Economics editor

22, Jun, 2022 @8:06 AM

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Failing energy firms will cost UK consumers £2.7bn, says watchdog
National Audit Office accuses Ofgem of creating a market ‘vulnerable to large-scale shocks’

Alex Lawson Energy correspondent

21, Jun, 2022 @11:01 PM

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