Consumer affairs

I can’t afford to heat a pizza for my son – this is the reality of Britain’s cost of living crisis | Jo Barker-Marsh
While the government stands by, my bills have doubled, says Jo Barker-Marsh, a full-time carer for her son
Jo Barker-Marsh
19, May, 2022 @12:05 PM

E.ON thinks my sister owes £1,000 – but she uses a prepayment meter
It’s been raining demands down on her since last year
Anna Tims
19, May, 2022 @6:00 AM

City watchdog to ensure banks provide access to cash across UK
Regulator could fine banks failing to offer withdrawal and deposit facilities within ‘reasonable’ distance
Kalyeena Makortoff Banking correspondent
18, May, 2022 @9:30 PM

A view from the checkout: ‘baby milk is now security tagged’
Jane Jones, a supermarket worker from Flintshire, Wales, tells how desperate customers are stealing everyday things
As told to Sarah Butler
18, May, 2022 @4:28 PM

There’s no chance of cutting bills while the private sector runs the UK energy market | David Hall
All that the energy giants are interested in is profit. Public ownership – as in France – is the only answer, says public services expert David Hall
David Hall
18, May, 2022 @2:00 PM

Labour to force vote on emergency budget as UK inflation soars to 9%
Shadow chancellor renews call for windfall tax on oil and gas firms to offset cost of living crisis
Rowena Mason Deputy political editor
18, May, 2022 @9:05 AM

What unites conservatives in the US and the UK? Terrible solutions to the cost of living crisis | Arwa Mahdawi
Get a better job! Work until you’re 73! From Rachel Maclean to Laura Ingraham, rightwingers love to offer out-of-touch solutions, writes Arwa Mahdawi
Arwa Mahdawi
18, May, 2022 @6:00 AM

Mastercard launches ‘smile to pay’ system amid privacy concerns
The company’s stab at the biometrics checkout market has raised debate about data storage and tracking
Kalyeena Makortoff Banking correspondent
17, May, 2022 @6:21 PM

Hot spots: how thermal imaging can help find where your home is leaking cash
Some camera loan schemes in Britain cost nothing, while other projects offer free or paid-for surveys
Hilary Osborne
17, May, 2022 @6:00 AM

Light pollution falling amid soaring energy prices, star survey finds
Reasons behind drop include people being more conscious of energy use during cost of living crisis, says CPRE
Helena Horton Environment reporter
17, May, 2022 @5:00 AM

Cost of living crisis: immediate support from Sunak a ‘moral imperative’ – CBI
Boss Tony Danker wants chancellor to aid households skipping or having smaller meals as energy bills soar
Larry Elliott Economics editor
16, May, 2022 @9:00 PM

Fiddling with the energy price cap is the tip of the iceberg. More needs to be done | Nils Pratley
Ofgem’s more important ideas include ringfencing customers’ deposits – it’s time the regulator got a move on
Nils Pratley
16, May, 2022 @5:54 PM
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